Take Command of AI Adoption With :Harvey:'s Governance Controls
Harvey's enterprise-grade governance controls and analytics give your organization the tools to manage AI deployment with confidence.
AI adoption is rapidly accelerating across law firms and in-house legal departments. In a recent independent survey of 200 legal professionals, 80% report using AI at least weekly and only 4% report never using AI. However, as adoption increases, so does the complexity of managing it effectively. Admin and knowledge management teams face two challenging questions: How do you govern AI usage at scale and meaningfully track ROI?
Harvey was built with robust governance capabilities from the start. We are continuously expanding these controls, now with more granular management and reporting tools to help organizations deploy and measure AI with confidence.
Leverage Usage Insights to Drive Adoption Strategy
Understanding how users are actually leveraging AI requires reliable, consistent data. For teams that need to pull data into their own reporting pipelines, Harvey’s updated Usage and Query History APIs and Export Reports deliver granular, event-based data that eliminates the need to reconcile discrepancies between sources.
Practice group leaders and legal operations teams can leverage this data to spot power users, identify underutilized surfaces, and make smarter decisions about where to invest in training or enablement. For instance, an in-house legal team might find through usage data that their contracts team is using a Harvey playbook for first-pass reviews, cutting internal turnaround time from hours to minutes. Legal operations can then share that win with employment and compliance teams to demonstrate concrete value and create tailored playbooks most relevant to their work.
Marc Geiger, Director of Legal Operations & Business Technologies at Gleiss Lutz, offers practical advice in this area: "Invest early in governance and make it energizing: clear guidelines, regular training, and prompt support complemented by proactive check-ins with users and sharing of best practices by practice area."
Demonstrate Impact With Confidence
As AI shifts from experimentation into widespread adoption, the firms and in-house teams that see the greatest returns are those that have proactive, strategic conversations about where and when to deploy it. Harvey’s revamped admin analytics dashboard provides a unified view of usage across every product surface to help support those conversations, including:
- Daily, weekly, and monthly active users
- Top workflows and playbooks
- Usage breakdowns by product surfaces
- Expanded filtering capabilities
- Engagement trends over time
Whether you're building an executive report or supporting a rollout across new offices or geographies, you have immediate access to data that helps your organization deploy Harvey effectively and demonstrate impact with confidence.
Enable Secure Collaboration at Scale
In addition to usage data and analytics, teams need fine-tuned controls to ensure widespread adoption does not compromise internal guidelines or security. Harvey is introducing a set of new admin controls for Shared Spaces that enable admins to ensure sensitive legal work is protected without slowing teams down.
Harvey's external request flow routes all external sharing actions through a structured approval process. Before anything leaves the workspace, admins can see who's asking, what they want to share, with whom, and at what access level.
For resources that do get shared, confidentiality controls enable admins to restrict downloads, prevent duplication, and hide internal prompts so teams can collaborate freely while protecting the IP that sits underneath the work. A complete, timestamped audit log captures every collaboration event: approvals, denials, permission changes, and guest activity.
Deploying AI with confidence is critical to seeing transformative impacts. With Harvey, admins can measure AI impact, control how it’s used, and protect sensitive work.
If you’re a current Harvey customer, reach out to your account team for more information. If you’re interested in learning more about how Harvey can help your team, reach out to us below.
