A New Era of Collaboration for Legal and Professional Services
Law firms and professional service networks have been using Harvey to build new service models and add value collaboratively.
Our customers have been using Harvey to push the boundaries of legal innovation long before Shared Spaces existed. Law firms built custom workflows to deliver new service models. Professional service networks created bespoke solutions to add value collaboratively with clients. These went beyond mere productivity gains and into new ways of working that had the potential to reshape business models.
But these early innovators also showed us what was missing: a secure way to collaborate across organizational boundaries. Portals like document repositories and virtual data rooms store and organize files. Collaboration tools enable communication. But AI-powered legal and professional services work has one missing link to be their most effective: bringing their clients, advisors, and cross-functional teams into the same intelligent workspace without compromising security or confidentiality of their most sensitive matters. As long-time Harvey users, they already understood the value of shared bulk analysis in Vault, streamlined document review with Playbooks, and the one-click drafting that can come by deploying custom workflows. They wanted to extend that power across organizational boundaries.
That insight led us to develop Shared Spaces in partnership with forward-thinking organizations willing to help us get it right. The organizations featured here are those design partners — the innovators who've helped shape what secure, multiplayer collaboration can look like in practice.
Enabling the New Way to Collaborate, Securely
Shared Spaces enables organizations to unlock best-in-class service delivery and greater transparency with secure, shared AI-native environments where internal teams and external partners — whether they are Harvey customers or not — work from the same intelligence. Cross-functional teams can collaborate internally: legal working alongside finance, risk, and business units. Externally, clients bring together their law firms, professional service advisors, and internal teams on the same complex matters.
Teams can use it for many internal and external collaboration use cases including:
- Cross-border M&A transactions where deal teams across time zones collaboratively build due diligence analysis in Vault
- Ongoing regulatory compliance matters that leverage shared Vaults for existing policies and have shared Workflows to draft update faster
- Self-serve NDA review for clients or cross-functional partners through custom Workflows
We've designed Shared Spaces knowing we're handling the most sensitive matters organizations face — from confidential M&A deals to privileged attorney-client communications. Harvey is built with security at its core, and our collaboration capabilities are no exception. Strict permissions and access controls ensure that only the right people across organizations have access to the right information, with full auditability and governance that meet the standards these relationships demand.
Innovating Together: What Our Design Partners Say
Gleiss Lutz and Deutsche Telekom: Moving a Proven Partnership to the Next Stage of Innovation
Deutsche Telekom and Gleiss Lutz are exploring how Harvey transforms collaboration on complex regulatory matters, moving from parallel workstreams to integrated teamwork.
“In our rapidly evolving regulatory environment, seamless collaboration isn't optional—it's essential. Harvey empowers our legal team – nationally and internationally – and external counsel including Gleiss Lutz to work more efficiently as one integrated unit in the future, tackling intricate challenges together while maintaining the rigor and security our global operations demand. ”
Dr. Claudia Junker
Senior Managing Director, Head of Law & Integrity, General Counsel, Deutsche Telekom
“Our clients like Deutsche Telekom expect us to be strategic partners, working alongside them efficiently and transparently. Harvey allows us to collaborate more effectively — whether we're jointly working on due diligence or refining complex contracts — so we can focus our expertise where it truly matters: high-end strategic advice and negotiation.”
Dr. Ralf Morshäuser
Partner, Gleiss Lutz
PwC and IFS: Transforming Professional Services
PwC and IFS, the leading provider of industrial AI, see shared spaces enabling transparent collaboration throughout engagements—real-time visibility across corporate development, advisors, and legal teams.
“Harvey is a powerful tool, as part of our broader suite of collaboration technology, that brings a new dimension to the value we can deliver for clients. With clients like IFS, we're not just providing analysis, we're working in the same intelligent workspace, sharing insights in real-time, and enabling them to see the impact of deal issues as we find them. This transparency and shared capability means our clients benefit from our advice immediately, not weeks later in a final report. It's a new model for professional services.”
Russell Taylor
TMT Deals Partner, PwC
“Harvey gives us real-time visibility into what our advisors and firms are doing, which is hugely valuable. With Shared Spaces, we can see analysis as it develops, understand reasoning, and collaborate on the outputs together. And when we need to bring our legal counsel into the conversation, they can join the same workspace. It's transformed external partnerships from stove pipes and black boxes into true transparency. We're all working from the same intelligence, whether it's our corporate development team, advisors like PwC, or our law firms.”
Andrew Binstead
SVP Corporate Development, IFS
KWM and IAG: Creating Connected Experiences
KWM envisions shared spaces where teams build collective intelligence on complex matters, with clients like Insurance Australia Group Limited (IAG), collaborating across risk, legal, and business teams alongside external counsel.
“At KWM, we're focused on how technology and legal expertise combine to enhance performance and client impact. Harvey is evolving from a legal productivity tool to a collaborative platform with our clients. When you create opportunities for lawyers to learn from each other and share experiences in open, accessible forums, you fundamentally change how legal work gets done which delivers better outcomes for clients.”
Michelle Mahoney
Chief Innovation Officer at King & Wood Mallesons
“A key priority for IAG is to harness innovation to re-imagine a scalable and resilient business. Our legal team is focused on creating value through digital solutions and working closely with our providers to drive efficiency, enhance value, and evolve the way legal services are delivered. We see Harvey's collaborative platform as the future of how we'll work with our legal partners, including KWM. Our teams will be able to collaborate alongside external counsel in real-time, analysing data together, building insights collectively and harnessing external expertise more efficiently. This connected, AI-powered collaboration will help create genuine value for our business. ”
Anna Golovsky
Executive Manager for Legal and Company Secretariat Operations, IAG
Thompson Hine and Flex: Reimagining Client Services
Thompson Hine sees shared spaces transforming client service, working alongside clients in real-time rather than in sequential deliverables. For their clients like global manufacturer, Flex, it's a way to unify internal teams and external counsel at scale.
“At Thompson Hine, innovation means seeking fresh, creative approaches to client service and employing state-of-the-art technology to enhance the sound legal judgment we bring to solving our clients' most complex problems. Harvey's collaborative capabilities represent the future we're building: a platform where we and our clients work together in real-time, where AI accelerates document analysis and insight generation, and where our attorneys apply seasoned expertise to deliver strategic counsel. Our clients expect us to streamline how they buy and use legal services without sacrificing the rigorous legal thinking they depend on. Collaborative AI workspaces, guided by experienced practitioners, are how we deliver on that expectation.”
Bill Garcia
Chief Practice Innovation Officer, Thompson Hine
“ Operating across 30 countries, we're exploring how Harvey's collaborative workspaces could fundamentally change how we handle legal complexity, moving from siloed work streams to shared environments where our internal teams and external counsel collaborate from the same intelligence. The potential to enhance our legal capabilities while maintaining the transparency and control we need at global scale is exactly the kind of innovation that aligns with who we are as a company.”
Melissa Zujkowski
VP, Litigation and Disputes, FLEX
Where Collaboration is Heading
The impact our design partners are seeing reflects broader trends. According to our recent RSGI report, more than 50% of law firms say Harvey improves client service through faster delivery and better quality work. On the in-house side, 82% of legal teams report increased capacity without adding headcount. And 55% of in-house teams say Harvey is helping them reimagine collaboration with their law firms, opening new conversations about how legal work is delivered and shared.
Since opening access in December, we've continued to refine Shared Spaces based on this feedback. We've strengthened governance controls with granular permissions that let you control access at the resource level. We've enhanced audit capabilities with comprehensive logs that track every security-critical action — from granting access to publishing content within a space. And we've made it seamless to bring multiple external partners into shared environments, all while maintaining full governance and control.
We're continuing to invest in the capabilities that enable even deeper, multiplayer collaboration: advanced analytics that surface insights about how teams are working together, intelligent notifications that keep everyone aligned without overwhelming them, and richer customization that lets organizations tailor spaces to their specific workflows and needs.
Shared Spaces is live in early access with organizations around the world, with general availability expected in March. If you're interested in exploring how it can transform collaboration at your organization, contact your account team for access. If you're not a Harvey customer yet, we'd love to hear from you:
