Report
Defining the Impact of Legal AI: How :Harvey: Customers Realise Value
“Take away my coffee before my Harvey licence.”
Commissioned by Harvey and conducted by RSGI — the UK research firm behind FT Innovative Lawyers — this independent study is the first to analyse how legal teams are defining and measuring the value of AI in practice.
Drawing on in-depth interviews and usage data — showing 92% active adoption across Harvey customers worldwide — the findings reveal how legal teams are delivering higher-quality work, collaborating more effectively, and redefining legal service delivery in the age of AI.
Commissioned by Harvey and conducted by RSGI — the UK research firm behind FT Innovative Lawyers — this independent study is the first to analyse how legal teams are defining and measuring the value of AI in practice.
Drawing on in-depth interviews and usage data — showing 92% active adoption across Harvey customers worldwide — the findings reveal how legal teams are delivering higher-quality work, collaborating more effectively, and redefining legal service delivery in the age of AI.