Steer Your AI Transformation

“Command Center helps solve a real need for firms adopting AI at scale: better visibility into usage, value, and where users need support. We had already built some of this internally, so having :Harvey: bring it into the platform lets us spend less time maintaining custom infrastructure and more time on adoption, governance, and higher-value innovation.”

“We had been tracking feature rollouts and governance reviews in spreadsheets, pulling usage data from the API ourselves — the overhead of co-ordinating a deployment across our regional network firms adds up. Command Center brings that into the platform, and introduces benchmarking which allows us to evaluate how our AI adoption compares against the market and whether it is driving meaningful adoption in our law firms.”

“Command Center gives administrators visibility into how :Harvey: is being used across the firm — adoption trends, high-value use cases, underutilized groups, and where training is needed — along with clearer insight into whether the platform is being used consistently with firm policies. Overall, it moves Foley from anecdotal assessments of AI usage to data-driven management of deployment, training, governance, and value creation.”

“Having a dedicated console for management and operations at dentsu is fundamental to our visibility of operational performance and governance we need to run :Harvey: at scale — not just today, but sustainably over the long term. As we develop our methodology for harnessing AI as a transformative capability, having a dedicated operations UI is essential to ensuring we maximise adoption and deliver lasting value across the business.”

“Access to :Harvey: was never the hard part. The hard part is knowing whether attorneys are using it effectively and taking action when they aren't. Command Center gives us the intelligence to see where adoption is lagging, which teams need support, and what to do about it before it becomes a pattern. It turns usage data into a change management tool, which is what Innovation leaders actually need.”

“At Mallesons, we track our 97% :Harvey: adoption and the sophistication of usage rigorously, because access doesn't equate to impact, and we need to know the difference. With capability compounding Command Center adds to our data analysis showing which teams are going deep, where training should be focussed, and whether our investment is translating into the outcomes our lawyers and clients actually care about.”

“The question from leadership has shifted from how much are our lawyers using it to what is the value they're getting — and they're asking more often. Command Center gives me the data I need to answer that in a way that's actually useful for the conversations that matter.”