Introducing :Harvey:’s Transformation Office

Every legal organization now has access to an overwhelming array of AI tools and technologies. The challenge is now driving adoption and measurable business impact, and doing so in a way that meets the security and confidentiality required of legal services. A recent report from Deloitte highlights this growing gap between experimentation and true enterprise transformation, where a small subset of enterprises are making strategic decisions that will deliver outsized long-term competitive advantages. Our teams at Harvey are seeing this every day in law firms and in-house legal teams around the world. As the capabilities of AI expand, legal leaders must identify their key areas of opportunity, map potential improvements to the best available tool, and drive demonstrable benefits without disrupting ongoing business-critical workflows.

Two years ago, every law firm was asking the inevitable “build or buy” question. Now, most have done a little bit of both and are looking for help navigating the complexity of getting adoption right for every practice area and geography. In parallel, in-house legal leaders, who until recently were focused on advising internal clients on AI risks, are now being asked to demonstrate that their teams are using AI to drive efficiency and optimize their work. This shift creates an incredible opportunity for forward-thinking legal teams. It also creates a growing gap between the business imperative and the expertise needed to get there.

Harvey’s Transformation Office partners with the world’s leading legal teams to strategically evolve and demonstrably deliver more client value using AI. We match deep AI expertise with legal industry experience and deploy Harvey’s legal engineering, customer success, and legal innovation teams to align with your team on metrics for success, phases of adoption, key milestones, and measurable outcomes tied to your business goals. Leveraging our unmatched cross-functional legal and technical competence and capabilities, we collaborate with legal leaders to identify which workflows and tasks to prioritize for AI enablement. We replace flash in the pan rollouts with thoughtful, strategic plans that create champions throughout the business and reflect the nuance of your organization’s ways of working. Our repeatable, structured playbooks adapt to an organization’s needs but cover all facets of organizational change, including Technology, Skills, Communications, Structures, and Governance.

The Transformation Office includes seasoned legal industry veterans who have managed hundreds of rollouts alongside experienced professionals with experience in change management at both law firms and enterprises. We’ll publish and share benchmarks, provide playbooks by practice area for teams, and work with our customers to develop and execute AI transformation strategies that are uniquely tailored to their strengths and opportunities. These partnerships will be informed by the experience and sophistication of Harvey’s expert teams. The Transformation Office is already partnering with a select group of strategic launch partners, and we are actively scaling our capacity to meet the growing demand from customers around the world.

Standing up the Transformation Office is a statement about the kind of company Harvey is building. Every legal organization will have AI. Only some will use it to fundamentally change how their lawyers practice, how their clients are served, and how their business runs, and the gap between those two groups will determine the winners in the next decade of legal services. We built this team for the firms and legal departments that are determined to seize this opportunity and lead their industry in the years ahead.