Report
Perspectives on Legal AI’s Power Users
How experts unlock the technology’s value and how firms can nurture more of them
In this feature piece, RSGI Editorial Director, and former Financial Times commissioning editor, Neville Hawcock draws on 17 in-depth interviews with Harvey power users and their managers across leading law firms and in-house legal teams in the US and Europe.
The result is an inside look at a new class of legal operator. These are the lawyers who save up to a working week each month, move beyond surface-level prompting, and integrate AI into real workflows. They are not just frequent users. They are fluent users.
Blending practitioner voices, benchmarks, and practical insight, the piece explores what defines a power user, why certain lawyers lean in while others hesitate, and what firms can do to intentionally nurture more of them.
If AI is moving from experimentation to performance at scale, this is what that shift looks like in practice.
