How :Harvey: is Helping Law Firms and Companies Collaborate at Scale

When we first started Harvey, we made the explicit decision to focus our attention on law firms. The reason was simple: When you’re a small startup, focus is paramount to ensuring you establish a level of product market fit, and with 400,000 law firms worldwide, nailing the total addressable market and ensuring Harvey worked for some of the biggest firms in the world was mission critical. This meant building some of the hardest elements of our product first, investing heavily in security, privacy, and data protection. It also meant a lot of nos before we got our first yes, establishing deep relationships with firms like A&O Shearman that continue to this day.

Now, 3.5 years later, Harvey has more than 1,000 customers in 60 countries, including 50% of the Am Law 100. And as we’ve grown, we’ve seen increased demand from the clients of law firms we serve to help them collaborate, but also for in-house teams seeking AI transformation. We are not alone in observing this tectonic industry shift. CLOC’s 2026 industry report notes that 85% of legal departments have dedicated AI oversight or resources, and that 80% of legal ops respondents cite technology strategy as part of their current remit.

This is a massive opportunity for our industry. Just a few years ago, lawyers were the arbiters of legal AI policies at their organizations, managing risk and oversight. Now, they have maintained appropriate concern around risk and oversight, but added business acceleration, business model transformation, and AI leadership, with law becoming one of the fastest growing verticals in the world of AI.

Fostering Firm–Client Collaboration

Now, Harvey is proud to serve both law firms and enterprises, but equally as important, to be helping them collaborate together to shape the future of the industry.

While law firms still represent the largest portion of our customer base, companies across every sector are turning to Harvey for AI transformation, change management, resources to help their legal teams operationalize AI investments, and expert support throughout the process. As in-house teams adopt Harvey, their outside counsel gain the opportunity to work within the same AI-enabled environment, creating new ways to collaborate on matters and deliver work more efficiently. You see the collaboration unlock most clearly when you hear directly from joint customers, like Gleiss Lutz and Deutsche Telekom or IFS and PwC.

Nothing about our commitment to law firms is changing. In fact, our product roadmap reflects that commitment: We’ve recently launched capabilities like Ethical Walls (with Intapp) and Firm Knowledge, and we’re continuing to build deeper governance and change-management features to help firms drive adoption, connect all of their data sources, and ultimately turn their practice areas into AI-native practices.

We are now proud to support over 500 in-house teams with legal AI agents and transformation, and that number is growing each day. The future of the industry is bright, and we look forward to serving firms and companies and helping them better connect and collaborate with Harvey.