How Legal Teams are Working Better With 25,000+ Workflows

Harvey customers have now created over 25,000 custom workflows. For our team, this milestone matters because of what it represents: customers finding value repeatedly. It means legal teams are getting better work done faster. It also means that teams are increasingly relying on AI that adapts to their specific needs, rather than forcing them to use generic tools.

Quickly Build Agentic Workflows

Legal teams need tools that fit their processes, not the other way around. Workflows help in-house legal departments and law firms turn their expertise into reusable tools that provide consistent, high-quality results without requiring extensive ad-hoc prompting.

Under the hood, these workflows are powered by AI agents that execute multi-step processes. Teams can quickly tailor these agents with their own organization’s templates, golden examples, and guidelines, so that Harvey mirrors how they work across end-to-end tasks. Teams can quickly set up and refine custom agents over time with features like Words to Workflows and Improve Workflows. This helps teams address complex use cases more efficiently.

Save Time With Tailored Workflows

Workflows can fit across a variety of tasks for different teams.

For example, law firms can quickly streamline due diligence reviews with data extraction, draft formatted client alerts and memos, and share custom workflows to customers to better standardize reviews.

In-house legal teams can quickly identify policy gaps based on regulatory changes, summarize material redlines, and deploy shared workflows to internal teams (like deal desk or marketing) to provide self-serve legal guidance.

We’ve been excited to see how customers save time and scale their impact by adopting Workflows across their teams. A few examples that we’ve seen include:

• Filip & Company lawyers save up to five hours each week. Their teams use pre-built workflows to speed up routine litigation work.
• King & Wood Mallesons has invested heavily in building custom workflows for their teams. Firm-specific workflows help streamline how their teams perform fact-finding, chronology building, affidavit preparation, and complex research.
• GSK Stockmann teams developed their own custom workflows to address key tasks for transactional work. With these workflows, their teams can streamline due diligence reviews, saving up to 75% of the time spent on diligence reviews when applied to unstructured data rooms.

These use cases are by no means exhaustive. Across practice areas, we see that Workflows can help teams automate the repetitive work that used to consume hours, freeing up time for the strategic thinking that drives their business forward.

Unlock Better Legal Outcomes, Faster

We’re seeing creative applications each week for new agentic workflows that legal teams can incorporate across their day-to-day work. Alongside that, we’re continuously investing in making the product support greater use cases across the board.

Some of our future investments include:

• Helping every user discover relevant agentic workflows, so that they can rely on the heavy lifting done by other members of their team
• Making editing and testing custom workflows even more seamless with natural language prompting
• Supporting more powerful workflows that enable deeper analysis and more complex embedded sources, like review tables, with intelligent agent plans
• Enhancing analytics to help admin teams connect usage to business outcomes

25,000 workflows is a strong signal that legal teams want AI that adapts to how they work. We're building to help make that even easier, and we’re excited to see what the next 25,000 look like.

If you’re interested in learning more about how Workflows can help your team, reach out to us: